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FAQ

FAQ

General Question

Our services are tailored for federal and state civil servants, academic institutions, and para-military officials across Nigeria. To be eligible, you must meet specific criteria related to employment status, income verification, and creditworthiness.

Applying for a loan is easy. Visit our website or contact our customer support team to start the application process. Choose the loan product that aligns with your needs, complete the application form, and submit the required documentation.

We offer a range of loans, including personal loans, salary advances, education loans, and para-military loans. Each is tailored to meet specific financial needs. Explore our services to find the loan that suits you.

Our streamlined approval process ensures a swift response. The time may vary depending on the loan type and the completeness of your application. Rest assured, we strive to process applications efficiently.

Interest rates and fees vary based on the type of loan. During the application process, we provide clear information on the applicable rates and fees. We maintain transparency to ensure you fully understand the terms.

Yes, you can repay your loan early without incurring penalties. We encourage responsible borrowing, and if you're able to settle your loan before the agreed-upon term, you are welcome to do so.

We take the security of your personal information seriously. Our privacy policy outlines the measures we take to protect your data. We use industry-standard encryption and follow best practices to safeguard your information.

If you anticipate difficulty in making a repayment, we encourage you to contact our customer support team as soon as possible. We understand that unforeseen circumstances can arise, and we are here to work with you to find a solution.

Yes, we operate in compliance with Nigerian financial regulations. We are committed to upholding the highest standards of ethical conduct and regulatory compliance.

For inquiries or assistance, you can reach us through our Contact Us page on the website. Additionally, you can visit our office in Lagos or connect with us on social media.

We hope these FAQs provide valuable insights into our services. If you have additional questions or need further clarification, don't hesitate to get in touch with our dedicated customer support team.

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